Privacy Policy of Copper Canopy
At Copper Canopy, we are committed to protecting the privacy and security of information collected through our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information and explains your rights in relation to it. As a metal fabrication and design company specializing in custom metalwork, architectural metal features, and other related services, we understand the importance of maintaining confidentiality.
1. Information We Collect
We may collect several types of information from and about users of our site, including:
- Personal Data: Directly identifiable information such as your name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline. We collect this when you make an inquiry, request a quote, subscribe to our newsletter, or engage in other activities on our platform.
- Project-Related Information: Details pertaining to your specific project needs, design specifications, budget, and estimated timelines, which you provide to us to facilitate our services (e.g., custom metalwork, architectural features, prototype development).
- Technical Information: Non-personally identifiable information about your internet connection, the equipment you use to access our site, and usage details. This may include IP addresses, browser type, operating system, referring URLs, and dates/times of site visits.
- Usage Information: Details of your visits to our site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the site.
2. How We Use Your Information
We use information that we collect about you or that you provide to us for the following purposes:
- To present our site and its contents to you effectively.
- To provide you with information, products, or services that you request from us, such as quotes for custom metalwork, details on structural steel fabrication, or consultation for artistic metal sculpture.
- To fulfill our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our site or any products or services we offer or provide.
- To improve our site, products, or services, including prototype development and metal finishing.
- To allow you to participate in interactive features on our site.
- For any other purpose with your consent.
3. Disclosure of Your Information
We do not sell, rent, or otherwise disclose your personal data to third parties for their marketing purposes. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal data that we collect or you provide:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business (e.g., for laser cutting, CNC machining, welding services, or assembly and installation) and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Copper Canopy's assets.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Copper Canopy, our customers, or others.
4. Data Security
We have implemented measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
5. Your Data Protection Rights under GDPR (General Data Protection Regulation)
If you are located in the European Economic Area (EEA), you have certain data protection rights. Copper Canopy aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
6. Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our site and this privacy policy to check for any changes.
7. Contact Information
If you have any questions or comments about this privacy policy and our privacy practices, please contact us at:
Copper Canopy1801 Forestwood Dr, Suite 205
Mississauga, ON L5J 2C6
Canada